Cimteq has appointed a new Technical Account Manager, James Concannon. James will be based at our Head Office based in Wrexham in the U.K and will be travelling to customer sites world-wide.
Richard Cotter, Sales & Marketing Manager, Cimteq says; “Cimteq is continually growing as its customer base grows and as its product offerings expand. We are at an exciting stage in our development with a drive for significant growth. We are dedicated in providing excellent levels of service to our customers. To this aim, we have employed a full-time Technical Account Manager who is responsible for looking after existing customers to ensure that not only are we providing the expected levels of service but also to communicate directly and frequently with the customer to see how we can improve on our customer experience”.
James will be responsible for managing customer accounts and ensuring total customer satisfaction.
James says; “I’m really looking forward to starting my role at Cimteq. It’s an exciting time for the business and I’m keen to help the company grow and develop as much as possible over the coming months and into 2019″.
Cimteq has recently been nominated as a finalist for the WCNW Chamber Customer Excellence Award, due to be announced at the end of November 2018.